🎁 FREE lip balm with every order over 35 £ 🔥

Cookie Policy

Effective date: 23 September 2025

1. What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, remember your preferences, and provide us with information about how visitors use our site.

This Cookie Policy explains what cookies we use on www.lavonio.co.uk (the "Website"), why we use them, and how you can manage your cookie preferences.

2. How we use cookies

We use cookies to:

  • Ensure the Website functions correctly (e.g., shopping basket, checkout process),
  • Remember your preferences and settings,
  • Understand how visitors use our Website (analytics),
  • Deliver relevant advertisements and measure their effectiveness.

3. Types of cookies we use

3.1 Strictly necessary cookies

These cookies are essential for the Website to function properly. Without them, you would not be able to browse the site, add items to your basket, or complete a purchase. These cookies do not require your consent.

Cookie name Provider Purpose Expiry
PHPSESSID Shoptet Maintains your session while browsing (e.g., items in basket) Session
shoptet_consent Shoptet Stores your cookie consent preferences 1 year
currency Shoptet Remembers your selected currency 30 days
language Shoptet Remembers your language preference 30 days

3.2 Functional cookies

These cookies enable enhanced functionality and personalisation, such as remembering your login details or recently viewed products.

Cookie name Provider Purpose Expiry
lastVisitedProducts Shoptet Stores recently viewed products 30 days
customer_token Shoptet Keeps you logged in to your account 30 days

3.3 Analytics cookies

These cookies help us understand how visitors interact with our Website by collecting anonymous information. This helps us improve our site and your shopping experience.

Cookie name Provider Purpose Expiry
_ga Google Analytics Distinguishes unique users by assigning a randomly generated number 2 years
_ga_* Google Analytics Maintains session state 2 years
_gid Google Analytics Distinguishes users 24 hours
_gat Google Analytics Limits the data collection rate on high-traffic sites 1 minute

For more information about Google Analytics cookies, visit: Google Privacy & Terms

3.4 Marketing cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns.

Cookie name Provider Purpose Expiry
_gcl_au Google Ads Stores conversion data for Google Ads campaigns 90 days
_gcl_aw Google Ads Tracks conversions from Google Ads clicks 90 days
_gac_* Google Ads Contains campaign-related information 90 days
_fbp Meta (Facebook) Identifies browsers for advertising and site analytics 90 days
_fbc Meta (Facebook) Stores last visit data for Facebook advertising 90 days
fr Meta (Facebook) Delivers and measures advertising relevance 90 days

For more information:

3.5 Payment cookies

These cookies are set by our payment provider to enable secure transactions.

Cookie name Provider Purpose Expiry
Various Shoptet Pay Enables secure payment processing and fraud prevention Session / varies

4. Managing your cookie preferences

When you first visit our Website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies.

You can change your preferences at any time by:

  • Clicking on the cookie settings link in the footer of our Website,
  • Adjusting your browser settings (see below).

Browser settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device,
  • Delete cookies individually or all at once,
  • Block cookies from specific or all websites,
  • Set your browser to notify you when a cookie is set.

For instructions on managing cookies in popular browsers:

Please note that blocking certain cookies may affect your experience on our Website and limit the functionality available to you.

Opting out of advertising cookies

You can also opt out of interest-based advertising by visiting:

5. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a new effective date.

6. Contact us

If you have any questions about our use of cookies, please contact us:

LAVONIO s.r.o.
Email: info@lavonio.co.uk
Website: www.lavonio.co.uk

For more information about cookies and your rights, visit the Information Commissioner's Office (ICO): www.ico.org.uk